PRIVACY POLICY

Last Updated: January 2025

Introduction

This Privacy Policy explains how personal information is collected, used, stored, and protected when individuals visit the website, communicate, or engage services. By using the website or sharing information, users agree to the practices described in this Policy. This document is written in a neutral format and may be used by consulting or technology services organisations.

1. Information Collected

The organisation may collect personal information voluntarily provided by users such as name, email address, phone number, organisation name, job title, and communication details. Automatically collected technical information may include IP address, browser type, device details, website usage statistics, and cookies. No personally identifiable information is collected without consent beyond what is voluntarily shared.

2. Use of Information

Collected information may be used for responding to enquiries, preparing proposals and quotations, improving website experience, communicating service updates, fulfilling contractual obligations, and complying with legal requirements. Personal information will not be sold or rented to third parties.

3. Cookies and Tracking

The website may use cookies and similar technologies to analyse visits, improve functionality, and enhance user experience. Users can disable cookies through browser settings, though some website functions may be affected.

4. Sharing and Disclosure

Information may be shared only with authorised vendors, service providers, logistics partners, or regulatory authorities where required by law. Any third party receiving information is expected to maintain confidentiality and use information solely for its intended purpose.

5. Data Security

Reasonable technical and administrative safeguards are implemented to protect personal information from unauthorised access, alteration, or loss. However, no method of digital storage or transmission is fully secure and users provide information at their own discretion.

6. Data Retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, taxation, or regulatory obligations. Information that is no longer required will be securely deleted or anonymised.

7. Third-Party Links

The website may contain external links. The organisation is not responsible for the content, security, or privacy practices of third-party websites and encourages users to review those policies independently.

8. Children's Privacy

The website and services are not directed toward children under the age of 18. Personal information of minors is not knowingly collected. If such information is inadvertently received, deletion will be initiated upon request.

9. User Rights

Users may request access to their personal data, request corrections, withdraw consent to processing where applicable, or request deletion of data subject to legal allowances. Requests may be submitted through the contact information provided in this Policy.

10. Changes to the Policy

This Privacy Policy may be revised periodically. Updated versions will be published on the website with a revised date. Continued usage of the website after changes indicates acceptance of the updated Policy.

11. Contact Details

For questions regarding this Privacy Policy or exercise of data rights, users may contact the organisation through the official email or phone number listed on the website.